Common questions about SCALE Events
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What sets SCALE Conferences apart?
SCALE exclusively brings together professional property managers who oversee portfolios ranging from ten to several thousand properties.
Its success is rooted in its exclusivity, offering conferences strictly for hosts and holiday rental operators, and in maintaining a carefully balanced environment between industry operators and service providers by ensuring the absence of non-authorized vendors.
Furthermore, SCALE’s concept emphasizes strictly curated content delivered by leading experts, trainers, and property managers, directly addressing topics chosen by attendees during registration.
Finally, a key differentiator of SCALE is its high-quality networking, guaranteed by the participation of industry leaders with aligned needs and ambitions, fostering an ideal setting for developing valuable new partnerships.
I bought a ticket but I cannot participate. Can I get a refund?
In line with SCALE’s General Cancellation and Refund Policies, refunds are not provided except for tickets purchased in violation of our Participation Policy.
If you are unable to attend the conference, we encourage you to transfer your ticket to a colleague, as this is the sole responsibility of the original ticket holder. Please note that the SCALE Organization cannot facilitate or guarantee ticket transfers.
Once a ticket has been purchased, it cannot be refunded to apply a discount code or voucher.
I bought a ticket, but recently I got a discount code/free ticket. Can I have a partial/total refund?
Following SCALE’s General Cancellation and Refund Policy, no refunds will be given.
In general, discount codes and free passes do not have a retroactive effect, so it is not possible to obtain a refund (partial or total) in such circumstances.
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